Twitter is a great tool for marketing. It allows you to connect with you customers on a personal level. Twitter can also be hard to use since there are so many tweets and searches per day.
- Make sure that you respond to the important tweets if you do not have a lot of time.
- Use the advanced search to find out who you should respond to.
- Remember to keep the conversations going with your customers.
- Make sure you know who the customer is.
- Show subtle support with retweets and conversations.
- Remind your customers how valuable they are.
- Respond to tweets before your competitor.
- Use filters and alerts to know when you need to respond immediately.
- Create a hashtag so your customers know how to reach you.
Written By: Stephanie Dunaieff, August 27, 2013